Matt Hansen, Delivery Supervisor – Eastern Division

Where did you work before Capital Business Systems?

I worked for an online retailer handling customer service and logistical pain points.

Briefly describe what you do each day at work.

I handle shipping, receiving and staging of our equipment that comes in. Coordinating with our setup, delivery, and technician teams to get our equipment ready to go, scheduled, and delivered to our customers as quickly as possible.

What’s the best thing about your job?

Seeing all of our different team members working together to get our customers taken care of!

How do you define success?

Facing challenges head-on and being able to adapt to whatever comes up in order to reach the end goal.

What do you like to do when you’re not at the office?

I love visiting all our local craft breweries and supporting our local venues for live music!

Fill in the blank: I once met….

Skillet (a Christian rock band)

Favorite 3 movies:

Role Models
Top Gun

If you had to eat one meal, every day for the rest of your life, what would it be?

Pizza, no doubt about it!

What advice would you give others in your profession?

Foster the “we’re all in this together” mentality. Don’t ever view anything as “that’s not my job” because we’re all one team with a unified goal. Always be open to feedback and look to constantly be improving yourself and helping others around you grow. The more successful those around you are, the better the team is as a whole.