Ken Johnson, Sales Representative

Where did you work before Capital Business Systems?
Before coming to Capital Business Systems, I was a middle and high school US History teacher in Tempe Arizona. Many of the skills I developed there, such as communicating clearly and presenting information in an engaging way, transfer well to my current position as a Sales Representative.

It’s also worth mentioning that my first job with Capital was as a field technician. So I have pretty firm grasp on the hardware and the role our service team plays in maintaining those ongoing relationships with our customers.

What is the favorite part about working for Capital?
For me, the best part of working for Capital is the fact that I get to work with really terrific people. I’ve known many of my coworkers my entire life and it really feels like home for me. To think how many people we have kept for 20+ years is really an indication of what a great place this is to work. And my customers? LOVE THEM. Every relationship is a little different, but I get to help so many wonderful people and through that process really get to know the folks in our community.

If you could do another job for just one day, what would it be?
I miss giving a good lecture on obscure bits of history. I would love to give my lecture on World War Two Looney Tunes again.

What do you like to do when you’re not at the office?
Mostly I spend time with my family which includes my wife, daughter, two dogs. Recently I got into fish keeping and that is my “happy place”, just feeding and watching those little dudes. Baseball is my go-to sport and I always have the Rockies game on. Beyond that, I am actually into competitive board gaming. (I am a big old nerd!)

Fill in the blank: I once met….
One time I was in LA and was invited over to a house to help a friend who was managing an artist (whose name escapes me). Turns out the house belonged to Brian McKnight. I hung out there with one of his kids and their friends for a while. That was kind of neat.

Where is the best place you’ve traveled to and why?
When I was in high school, a friend’s family owned a cabin on Elk Mountain. I loved it up there. It’s quiet, peaceful and absolutely gorgeous. Part of my long-term plan is to one day own a similar place to unwind now and then.

What are the three words that best describe you?
Friendly. Upbeat. Dedicated.

What advice would you give others in your profession?
Find a way to decompress during the day. Sales can wipe you out even on the good days (probably more so on the good days!) The ups and downs, the excitement, the disappointments, all of it can be very taxing mentally. For me, I enjoy those unplanned moments when I can talk with a customer about something not even remotely related to the business at hand and just connect with them as a person.